The Joomy platform (hereinafter: the "Platform") was developed and is operated by HR XCEL d.o.o. Beograd-Novi Beograd, with its registered office at Omladinskih brigada 86i, Belgrade-Novi Beograd, company registration number: 21362727, tax identification number: 110558281, represented by Stefan Jevđenijević, Director (hereinafter: HR Xcel, we, us, or our).
The Platform has been made available to you by your employer or the person that engaged you (hereinafter: the "Company"), under an agreement concluded with us.
These terms of use (hereinafter: the "Terms") govern the rules for using the Platform that apply between you, as a user (hereinafter: a "User" or "you"), and us.
By accessing and using the Platform, you confirm that you have read, understood, and accepted these Terms. If you do not accept them, you must not use the Platform.
These Terms govern only your relationship with us as the entity that maintains and operates the Platform.
The Company decides whether to introduce the Platform, who may use it, what content is available on it, and under what conditions. Your rights and obligations toward the Company are governed by your engagement agreement and the Company's internal policies, over which we have no control.
These Terms do not govern the processing of your personal data. In relation to data processed through the Platform, the Company is the controller, while we act as the processor and process the data solely on its instructions. Information about the processing of your data is contained in the Privacy Policy and Personal Data Processing Notice made available to you by the Company.
You need a user account to use the Platform.
As the account holder, you agree:
to keep your login credentials confidential and not disclose them to other persons;
not to assign, share, or transfer your account to third parties;
that you are responsible for all activities carried out through your account, unless you have notified us or the Company without delay of its unauthorised use;
to notify us or the Company without delay if you suspect that someone has accessed your account without authorisation.
We may provide notices and other information relating to the Platform through the Platform itself or by using the contact details entered in your account by you or your employer. If those details are inaccurate or out of date, you may not receive important notices in a timely manner.
Your account ceases to be valid when your engagement with the Company ends. The Company must notify us and deactivate your account.
You must use the Platform in accordance with its intended purpose, functionality, and instructions for use, as well as applicable regulations and the Company's internal policies.
When using the Platform, you must not:
publish content that is unlawful, offensive, threatening, discriminatory, constitutes harassment, or otherwise violates the dignity of other Users;
publish content that infringes third-party intellectual property rights or privacy rights;
publish or provide personal data of other persons without a legal basis;
disclose outside the Company any content, documents, or data of other Users that you accessed through the Platform;
take any action that disrupts or restricts the functionality of the Platform, including introducing malicious software;
attempt to access parts of the Platform, accounts, or data for which you are not authorised.
You must not, either independently or through third parties:
reverse engineer, decompile, or disassemble the Platform, or otherwise attempt to determine its source code, architecture, or operating logic;
copy or adapt the appearance, structure, user flow, or the data connection and organisation model embedded in the Platform;
use automated tools to retrieve content or data from the Platform;
use the Platform or knowledge gained through its use to develop a product or service that competes with the Platform.
You are responsible for content that you publish or provide through the Platform.
Depending on the functionality you use and the settings you select, content you publish may be visible to other Users. The visibility of certain information cannot be restricted.
We are not responsible for content published by other Users or the Company, nor are we required to review such content in advance.
You may report inappropriate content using the contact details in Section 13 of these Terms or the relevant section of the Platform. We may remove content that violates these Terms and will notify the Company accordingly.
If the Platform allows you to refer a person who is not employed by the Company, you must obtain that person's consent before entering their data and inform them of the purpose for which the data is being provided.
By entering that person's data, you confirm that you have obtained their consent. You are responsible for any damage arising if you entered the data without that person's consent.
HR Xcel owns all intellectual property rights in the Platform, including copyright in the software, trademarks, designs, and content created by us.
The Company's trademarks and other signs displayed on the Platform belong to the Company.
Use of the Platform does not grant you any intellectual property rights in the Platform or any of its parts.
We endeavour to keep the Platform available and operating without disruption, but we do not guarantee that it will be available, error-free, or uninterrupted at all times. The service level we owe the Company is governed by a separate agreement.
We are not responsible for the accuracy, completeness, or timeliness of information entered into the Platform by the Company or other Users, or for the consequences of its use.
We are not liable for loss of profit, reputational damage, loss of or damage to data, business interruption, or indirect damage.
Our total liability to you under these Terms or in connection with your use of the Platform shall under no circumstances exceed EUR 200.00 in Serbian dinar equivalent.
The limitations in this section do not apply to damage caused intentionally or through gross negligence.
The Platform may include artificial intelligence-based functionality provided by a third party, in accordance with the established rules and policies of the Company (your employer).
Content you enter into this functionality is transmitted to the AI service provider to generate a response. You must not enter personal data of third parties, special categories of personal data, or confidential or otherwise protected Company information into this functionality unless you are expressly authorised to do so and such processing is permitted by applicable regulations and your employer's internal policies. You are responsible for content entered into the AI functionality in accordance with your employer's rules and internal policies. Responses generated by this functionality may be inaccurate, incomplete, or out of date. We do not guarantee their accuracy and are not liable for the consequences of decisions made on the basis of such responses. You must verify a response before relying on it.
If you act contrary to these Terms in a manner that threatens the security or operation of the Platform or the rights of other Users, we may temporarily restrict or suspend your access to the Platform and will notify the Company without delay.
In all other cases, we restrict or terminate your access at the Company's request.
We reserve the right to amend or supplement these Terms.
If the amendments constitute material changes, we will notify you in a timely manner through the Platform or by other appropriate means so that you can review them before they take effect.
Exceptionally, prior notice may not be possible where amendments must be implemented without delay to comply with regulations or where they relate to new functionality being introduced.
By continuing to use the Platform after the amendments take effect, you will be deemed to have accepted the amended Terms.
For any questions relating to the Platform, you may contact us:
by completing the relevant section of the Platform;
by email at support@joomy.app;
For questions concerning the processing of your personal data, contact the Company using the contact details set out in the relevant Privacy Policy.
These Terms are governed by the laws of the Republic of Serbia.
We will attempt to resolve disputes amicably. If this is not possible, the court in Belgrade with subject-matter jurisdiction shall have jurisdiction.
These Terms take effect on 9 September 2026.
This notice provides you with basic information on how we process your personal data when you use the Joomy platform (hereinafter: the "Platform").
Detailed information is contained in the Privacy Policy, which is available to you on the Platform and at the following web address: https://admin.joomy.app/legal/privacy. In the event of any discrepancy between this notice and the Privacy Policy, the Privacy Policy shall prevail.
The controller of your personal data is your employer. The Platform is maintained by HR XCEL d.o.o. Beograd-Novi Beograd, Omladinskih brigada 86i, company registration number: 21362727, tax identification number: 110558281, which processes your data solely on your employer's instructions, as a processor.
We process your data for internal information and communication, training delivery, HR processes, and ensuring the security of the Platform.
We process your identification and contact details, information about your engagement and position, education and work experience data, absence data, training and results data, documents made available to you through the Platform, content you enter yourself, and technical data relating to your use of the Platform.
We also process salary and other remuneration data and current account details if payslips or other documents containing such data are provided to you through the Platform.
To a limited extent, we also process special categories of data: health data, insofar as it is contained in records of absence due to temporary incapacity for work, and information about the basis for absence due to a family patron saint day or religious holiday. We process this data to comply with our obligations under employment and social security regulations.
Use of the Platform is governed by your employer's rules and internal policies. Personal data processed through the Platform in connection with your employment is processed by us on behalf of and in accordance with the documented instructions of your employer, in our capacity as a personal data processor.
In relation to data processing carried out through the Platform for its purposes, your employer is the personal data controller. As the controller, your employer determines the purposes and means of processing, the categories of data processed, the legal basis for processing, data retention periods, and other matters relevant to personal data processing, in accordance with applicable regulations.
We process data solely to the extent necessary to provide, maintain, and improve the functionality of the Platform and to perform our obligations to your employer, in accordance with its documented instructions and the personal data processing agreement. We do not use the data for our own purposes outside the scope of your employer's instructions, except where we are required to do so by law or where we have our own legal basis for a specific processing activity and act as the controller, in which case we will inform you separately.
Your consent is not the legal basis for processing that we carry out as a processor on your employer's instructions. Where your consent is required for a particular processing activity, your employer, as the controller, is responsible for determining the appropriate legal basis and, where necessary, obtaining your consent. If your employer authorises us to obtain consent on its behalf, we carry out that processing solely in accordance with its documented instructions.
We process your private email address and private telephone number only if they are provided to us by your employer or by you through the Platform, provided that their processing is covered by appropriate instructions from your employer and is based on an appropriate legal basis. If a particular processing activity is based on your consent, you may withdraw that consent at any time in accordance with the rules and procedures applied by your employer as the controller.
Your data may be accessed by our employees who require such access to perform their duties, other Users in relation to content you have made available to them, our subprocessors engaged with the appropriate authorisation and in accordance with the data processing agreement, and competent public authorities where there is a legal basis for such access.
Your data is stored in the Federal Republic of Germany.
We retain data for as long as necessary for the purpose for which it was collected or for as long as required by law. The retention periods for individual data categories are set out in the Privacy Policy.
You have the right to access your data, to rectify and supplement it, to erasure, to restriction of processing, to data portability, to object to processing based on legitimate interests, and to withdraw consent.
You may exercise these rights by contacting your employer. The procedure and time limits for responding to a request are described in the Privacy Policy.
If you believe that your data is being processed unlawfully, you may lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection, Bulevar kralja Aleksandra 15, 11000 Belgrade, email: office@poverenik.rs, telephone: +381 11 3408 900.
The Platform may include artificial intelligence-based functionality provided, as part of the Platform services, by a provider selected by your employer. Content you enter into this functionality may be transmitted to that legal entity to the extent necessary to provide the AI functionality, in accordance with your employer's instructions and the personal data processing agreement. Responses generated by artificial intelligence may be inaccurate or incomplete and should not be relied upon without appropriate verification. The rules and guidelines for using this functionality are determined by your employer.
I confirm that I have read the Personal Data Processing Notice and that I am familiar with its contents.